FAQ
Answers before the road begins.
Practical details about custom planning, safety, stays, payments, and how our team supports every Himalayan route.
We offer a wide range of Himalayan experiences including sightseeing tours, cultural tours, family holiday packages, honeymoon getaways, and adventure treks. Each package is crafted to suit different travel preferences, budgets, and group sizes.
You can book directly through our website by clicking the "Book This Tour" button on any package page and filling out the enquiry form. Our team will get in touch with you within 24 hours to confirm your booking and discuss further details.
Our tour prices typically include accommodation, transportation, meals as mentioned in the itinerary, guide fees, and permits. Exclusions such as personal expenses, airfare, and travel insurance are clearly mentioned on each package page.
Yes, we have treks for all fitness levels. Each trek is clearly labelled with a difficulty level — Easy, Moderate, Difficult, or Extreme. We recommend beginners start with Easy or Moderate treks. Our experienced guides ensure safety and comfort throughout the journey.
The best time to visit the Himalayas depends on your destination and activity. For most tours and treks, March to June and September to November offer the most pleasant weather with clear skies. Winter months (December to February) are ideal for snow experiences but require extra preparation.
Cancellations made 30 or more days before the departure date are eligible for a full refund minus processing fees. Cancellations between 15–29 days attract a 30% cancellation charge. Cancellations within 14 days of departure are non-refundable. Please review the specific package terms for full details.
Yes, airport pickup and drop services are available for most of our packages. Please mention your flight details at the time of booking so we can arrange seamless transfers. Additional charges may apply depending on location and timing.
While travel insurance is not mandatory, we strongly recommend it for all trekking packages, especially high-altitude treks. A good travel insurance policy should cover emergency evacuation, medical expenses, and trip cancellation. We can suggest reliable insurance providers on request.
Absolutely. We specialise in customised travel experiences. Whether it is a private family holiday, a corporate group trip, a school excursion, or a honeymoon, we can tailor itineraries, accommodation, meals, and activities to match your specific needs and budget.
Essential items include warm layered clothing, waterproof jacket and trousers, trekking boots, a good backpack, sunscreen, sunglasses, a first aid kit, water bottle, energy snacks, and personal medications. Each trek package page includes a detailed "Things to Carry" list for reference.